My truck was brought in for a routine oil change. A software update was also done. Shortly after leaving the check engine light went on and the truck then needed to be brought back. This is a tremendous inconvenience as I live 40+ minutes from the dealership. Of course the dealer and service people need to say it has nothing to do with the recent service, but it's an unlikely circumstance that a sensor randomly goes out on a truck with 13k miles on it only hours after service by the dealer. I question whether I will even return for the free oil changes I have remaining.
I believe this is the 17th vehicle I be bought from Stark in stoughton. I've also recommended Stark to several people . Stark does a great job and always provides me with a great deal on the vehicles I buy.
Aj is great to deal with straight forward with the details.
I'm self employees and don't have a lot of extra time to spend going from dealer to dealer to find the best deal. I have shopped Stark against other dealers and they have always had the best deal.
It is a pleasure to deal with Stark automotive.
it was at the end of the year an it was getting harder to find a truck with all the options I wanted. there was a truck coming by train and I though I had my name on it but some how I lost it, my heart sank. they came though and found a different truck with all the options I wanted. happy man again.
Thank you for taking the time to share your feedback. We appreciate the time it took for you to give us this feedback. At Stark Buick GMC, we value our customers and we look forward to seeing you on your next visit.
I brought my vehicle in for a recall on my wipers and to check my brakes and rotors. My brakes and rotors were quoted at $798 to replace. This was $293 more than where I ended up getting them replaced. I try to be loyal to where I purchase my vehicles but not when the repair is so highly inflated. I'm pretty positive you lost my services due to this.
Tara, we sincerely appreciate your feedback. Each employee is a valued member of the Stark Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!